Golden Shield Security Services
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full time

Customer Service Concierge

Front-of-house concierge officers combining customer service with security awareness for lobbies and front desks. Full-time and part-time schedules available.

Our Customer Service Concierge officers are the first point of contact at a building's lobby or front desk — greeting visitors, managing deliveries, handling enquiries and registering guests, while staying alert to access control and security procedures.

Both full-time and part-time schedules are available. This role suits candidates with a strong customer service background who also want security industry experience. Benefits include annual wage increments, performance bonuses, festive period incentives, and company-paid upgrading training.